About Me

I help leaders to build a high impact Learning and Development function.  With my guidance, learning can become a key lever to improve business performance.  A constant thread in my work is moving L&D from ticking off compliance requirements and pushing out courses to being a performance partner that adds strategic business value.

I am a strategist, mentor, facilitator, and speaker who believes that everyone deserves the opportunity to learn and perform at their best.


Untapped potential in Learning and Development (L&D) is a lost opportunity in most organisations.  I help leaders to discover what is really happening with learning in their organisation, and identify opportunities to improve results that really matter.  Using a range of research, tools and frameworks I guide leaders to define a strategy and implementation plan specific to their needs.  This work may be undertaken as part of a broader organisation transformation program.

During 2017 I provided strategic advice to Qantas to transform Learning and Development across their Group.  It was  a complex, high-impact role that builds upon my experience setting up and leading Coca-Cola Amatil's (CCA) Supply Chain Technical Academy.  Under my leadership the CCA team was highly commended in the Australian Institute of Training and Development’s (AITD) National Excellence Awards for Best Use of Blended Learning (2013) and Best Use of Social / Collaborative Learning (2015).

I continue to guide a range of organisations in the development and enhancement their learning strategy and culture, predominantly through mentoring.


I mentor business leaders and L&D leaders to develop and implement effective strategies and modern learning approaches.  I also advise on how to use learning to meet specific business challenges.


A modern L&D function requires a wide range of knowledge and skills, and has moved on a lot from traditional training and instructional design.  I am passionate about building the capability of L&D teams to deliver on their aspirations and meet the expectations of people in the digital era. My approaches to this include assessment of L&D capability, identifying development pathways and facilitating workshops and learning experiences to build capability.

I am running public 'From Order Taker to Performance Partner' workshops in conjunction with Arun Pradhan.  These workshops build practical L&D skills to create higher impact.  Sessions are available in five Australian capital cities April-June 2018.


I write and speak on modern learning approaches and high impact L&D strategy. I speak at conferences and events in Australia and overseas, and within organisations to leaders, L&D teams, and at broader employee events.

My contribution to the L&D profession was recognised by the AITD who named me as a finalist in the 2015 Learning and Development Professional of the Year.

Advisory Board Member - LPI

As a volunteer member of the The Learning and Performance Institute’s Advisory Board I help develop the LPI's strategy for the global learning community.

The LPI mission is to promote, empower and support best practice in workplace learning, giving particular focus to learning efficacy – the demonstrable impact of learning on individual and organisational performance.

Contact Me

If you want to use learning as a key lever to improve organisational performance, transform your Learning and Development function, and modernise your approach to learning… I’d love to hear from you.

I am based in Australia, and thanks to the power of technology can work with leaders and teams around the globe.

M +61 404 899 532
E Michelle@michelleockers.com
LinkedIn michelleockers.com

Any views expressed on my blog or by me in any social media or other forums are mine alone and do not represent the views of any client or community with which I am associated.

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