Posts Tagged Narrate Your Work

Supporting Narration – from Role Modelling to Guided Learning

For a number of months I have been using a strategy of role modelling, encouragement and positive reinforcement to support others in my work team to narrate their work.  I have written previously about the Working Out Loud 3 Habits experiment that I tried.  This strategy has had mixed results.  Three of the ten group members are posting on our ESN at least once a week.  On one hand, a 30% online community participation rate is relatively good.  However, we are aiming to build online communities and encourage people across the business unit to share their expertise via narrating their work.  As the Capability Community are key learning change agents, it’s important to increase their online narration as part of shifting their mindset and skills to enable them to lead and support others.

Recently I’ve been working with support of an external consultant, Helen Blunden of Activate Learning, on analysis and planning of a Community of Practice (COP) for our maintenance and engineering teams. During discussions with team members we have asked them about their view of narrating their work.  Their responses have been similar to feedback from the Capability Community.

Narrating ReactionsPeople don’t necessarily see the point of narrating their work.  They’re unsure of the benefit to themselves or others.  They can’t see how to fit it into their work flow when they are busy and it just feels like another task to do.  They don’t know how to do it – either how to use the online tools or how to talk about their work.  There are also psychological barriers – concerns about what others will think of them and read into their motives.

After discovering John Stepper’s Working Out Loud blog I have been thinking that a guided mastery approach could help to address these common barriers.  Last week in her Learning@Work keynote address on learning in a social workplace, Jane Hart provided the term I have been looking for to describe the approach that we shall adopt – Guided Social learning.  This semi-structured approach ‘scaffolds’ an online social learning process for participants providing them with some content/guidance and activities to get them started connecting with others and narrating their work.  The intent is to enable them to transition to continuous, autonomous online social learning either as a team or individuals.

We shall be designing and developing our Guided Social Learning program which we will launch internally in early 2015.  Although the program will include curated resources from the internet, it will be customised to our organisation – our tools, people and context.  I’m looking forward to working on this as I complete the Guided Social Learning Experience Design Program offered by the Modern Workplace Learning Centre this month.

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Social Media Lesson Design – Working Out Loud on Sharepoint 2013

As an activity for the Social Media for Active Learning MOOC (SMOOC – Twitter @SMOOC2014) I have designed a lesson incorporating the use of social media tools to support active learning.  I’m sharing this to encourage others to consider the use of social media in their lessons.

The context for this lesson is to encourage use of social learning using my company’s Enterprise Social Network (ESN), Sharepoint 2013 by getting people to narrate their work.  As such the choice of Sharepoint as the tool for this course was clearcut.
While initially daunted at the prospect of designing a lesson using social media, as I read participant posts on the SMOOC discussion boards I realised that my existing instructional design skills are entirely relevant to this task. The new bit is knowledge and skill with available social media tools to decide when and how to use them.  This made my specific task more approachable as I am already using Sharepoint2010.

While our upcoming Enterprise Social Network upgrade to Sharepoint2013 (with enhanced social functionality) means I need to update my skills, I felt adequately confident in my existing knowledge to do a high level lesson design.  Our upgrade is in May, so I aim to run the pilot in July and rollout in August.  Shall do an update post on the final product and outcomes after this time.

Here is the lesson design:

Lesson Design – Working Out Loud

Very appreciative of feedback on this design – what improvements do you suggest?

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