International Working Out Loud Week (#WOLWeek) is 7-13 November 2016. I’m using it as an opportunity to promote Working Out Loud (WOL) and give my own practices a boost by following the 7 days worth of actions to get you started working out loud.


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Day 1 – Share a Purpose

I am currently in a Working Out Loud Circle.  A Circle is run over 12 weeks.  In week 1 each person in a Circle sets an individual goal that they will work towards.  The goal orients your WOL activities over the 12-week period.  It doesn’t need to be perfect, and there is scope to modify or change over time.  It also doesn’t need to be a SMART goal.  The main criteria are that it is something you care about, and you can make progress towards in 12 weeks.

My goal is:

“to clearly explain the impact of knowledge and expertise on Australian organisations.”

Over the past three years I have worked inside an Australian organisation on improving knowledge sharing.  The opportunity to do this arose as a series of business performance challenges and risks were raised with me in my capacity as a Learning and Development Manager.

For example, a business continuity risk was identified in key operational systems due to the departure of key subject matter experts from the organisation, movement of people internally through job roles, and imminent retirement of some long-tenured employees.  This had an impact on current performance and was one factor contributing to under-utilisation of system functionality, hence missed opportunities to use the systems to help run the business as effectively and efficiently as possible.

Why I Care About This

Another example was in the maitnenance and engineering function.  The role of engineers had changed over the previous 10-20 years, reducing the natural opportunity for engineers to develop deep understanding of equipment and line design in manufacutring as they worked.  Consequently, this knowledge was concentrated in a small number of long-tenured engineers.  There was a need to spread this knowledge more broadly to sustain and improve trouble-shooting and capability to develop and impelemnt equipment and line modifications in conjunction with third parties.  There was also a need to improve maintenance management and practices across Australian sites in order to improve production line efficiency.  Knowledge sharing was identified as one strategy to achieve these goals.

So, my experience with a single organisation provides me with the ability to explain the impact of knowledge in this organisation.  I am now working independently and would like to do more work to help Australian organisations improve performance through better knowledge sharing.  To help create opportunities to do this I would like to be able to clearly explain how knowledge impacts organisations using specific Australian examples / case studies and research / data.

How I’m Sharing my Purpose

I’m in week 8 of my Circle.  While I have asked some individuals and one Australian knowledge management community (Australian Society for Knowledge Management forum) for help to find relevant Australian case studies and data, I have not actually shared my overall goal outside of my WOL Circle.  So, today I’m sharing it on my blog which I will post on Twitter and LinkedIn.  I have a Knowledge Management list on my Twitter account, and will share this post with selected individuals on this list.

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