Achieve your aspirations for learning in your organisation
so your work has a bigger impact and your people and
organisation thrive in our rapidly changing world.
Your Challenges and Aspirations
Changes in the world of work
A lot is changing in the world of work, placing increased demands on learning professionals. Key shifts that impact how work is done and the capability required by organisations include:
- Developments in the digital world including cloud computing, automation, Artificial Intelligence and the use of data.
- People having higher expectations of their experience as customers and workers.
- More networked and agile ways of working. Organisation structures are flatter. People work more across functions and with others from outside the organisation. Remote work and virtual teams are more common.
Demands on Learning Professionals
The work of today’s learning professional must be:
- Relevant – Meeting the needs of your organisation and it’s people
- Impactful – Making a difference to performance today
- Generative – Preparing your people and organisation for the future
- Contemporary – Matching the consumer-grade experience people have in the digital world
- Agile – Helping your organisation make sense of and respond to changes in the environment
- Responsive – Developed and implemented quickly, easily updated and sustained
- People-Centred – Engaging your busy workforce, accessible in their moment of need
It can be hard to figure out how to reshape learning in response to ongoing change and increasing demands.
Aspirations are High
Learning professionals have high aspirations to modernise learning. They want to help people be more self-directed and learn in the flow of work. They want to have a bigger impact on business results and help their organisations and people thrive in an era of rapid ongoing change.
As are The Challenges
Key challenges that learning professionals report include:
- Manager resistance to encourage new ways of learning
- Limited influence with senior leaders to engage on building learning culture
- Being treated as order takers for courses rather than valued business partners
- Too busy keeping up with demand for training to work on strategy and learning culture
- Not sure what to do next to create shared responsibility for learning across the organisation
- Gaps in skills of the learning team required to modernise learning
While excited by the possibilities, many learning professionals are overwhelmed, busy or frustrated that they can’t change things more quickly.
That’s where Michelle Ockers comes in
I can help you to achieve your aspirations to transform learning in your organisation in a range of very practical ways. I can help accelerate your learning transformation regardless of the sector and scale of your organisation, the size of your learning team, or where you are on your modern learning journey Contact me for a discussion.
Some Organisations Michelle Has Worked With
What My Clients Say
Michelle’s Capability Roadmap helped our team members to reflect deeply on where the learning profession is heading and how to invest in their own development. Engaging in this process rocks inertia, shifts thinking and creates momentum with building learning capability.
Debra van RensburgHead of Learning Services, National Australia Bank
Michelle led us through a strategic review using her ‘Capability Roadmap’ service. Her approach forced us to think deeply about our team structure, roles and required skills. Mapping target capability for twelve months into the future was a critical part of the process. There was real value in testing our thinking with the input of Michelle’s experience and insight. She challenged our assumptions and shone a light on aspects of building a future-focussed learning team that we hadn’t considered.
Debra van RensburgHead of Learning Services, National Australia Bank
After struggling for months to develop a Project Plan to deliver our training strategy, utilising the resources of another provider, I contacted Michelle via a cold call. From my initial conversation with her, I was impressed by her knowledge, focus and attention to detail. Michelle was incredibly professional and thorough throughout the process. She developed a Project Plan that exceeded our expectations. The result of Michelle’s work has meant that our training strategy now has the detail behind it to move forward in an organised and holistic manner. I highly recommend the services of Michelle with regard to strategic project planning.
Dominique BrownHR Manager, Fresh Start Bakeries Australia
Michelle’s mentoring helped to improve my confidence in job applications/interviews particularly in my being able to talk confidently in a way that demonstrated how my TAFE experience is very relevant to L&D outside of TAFE.
Jennifer MunroLearning and Development Manager, Generation Health
Inspiring and immediately practically useful. Michelle practices with great integrity and authenticity.”
Jem MillsPractice Excellence Manager, Social Futures
Michelle delivered a key note presentation at the launch event of NSW Department of Trade and Investment Knowledge Co-op. She gave an informative and inspiring presentation on Personal Knowledge Management (PKM), which included a demonstration of her own PKM practices. Michelle challenged the Co-op members to take personal responsibility for their own knowledge practices and routine, and to take small steps towards improving these. Ultimately, she provided everyone with a great challenge - how we might best support people to develop their personal and professional knowledge networks and routines as part of their work and learning.
Matthew HutchensNSW Department of Trade and Investment Knowledge Co-Op
Michelle Ockers was the keynote speaker at our Administrative Professionals Conference. The theme of our conference was 'Be Future Ready’. Michelle's presentation stimulated participants thinking as she explored the changes that we are all facing and the future skills we would need. She stressed the importance of all of us taking responsibility for our own learning, rather than relying on our organisation providing it.
Her presentation was inspiring, visually stimulating, thought provoking and practical. What I appreciated most was that she tailored her presentation to the brief we gave her, learnt about our organisation and was very generous of her time. I would sincerely recommend Michelle as a keynote presenter.
Lorraine DennyProfessional & Organisational Development Services, University of Wollongong
Michelle was instrumental in creating the Supply Chain technical (Learning) Academy at Coca-Cola Amatil. she took leadership in developing its L&D strategies, elevated Working out Loud, the effective use of Communities, and spearheaded numerous Capability programs. She is a true leader in strategy, stakeholder management, communication, learning and development. Her dedication, passion for her work and positivity is infectious.
Vishnu ReddyNational Planning Capability & Optimisation Manager, Coca-Cola Amatil
Michelle met with our team about the online course we are developing and ways we might provide microlearning opportunities for our learners. She is a superb listener and a quick study. She demonstrated a remarkable ability to dive into an arena new to her and quickly gain her bearings so that she could provide value-added support. We were invigorated by the creativity and expansiveness of her thinking.
Sarah RosenthalProfessional Coach
Michelle provided a great injection of energy when she facilitated a workshop for our Learning System Co-ordinators across the country in January of this year. The workshop focused on the development of an induction program, and also introduced the geographical dispersed team to Working Out Loud which they have embraced since the workshop. The workshop was exceptionally well prepared and presented.
Anna ReidGeneral Manager, Asahi Beverages
Michelle excels at consulting with her stakeholders to develop performance-focussed strategies aligned with the goals of the business. She is respected as an advisor on all matters to do with formal, informal and social learning, as well as related to Communities of Practice, networking and collaborative tools.
Justine JardineLearning Experience Designer, Coca-Cola Amatil
Michelle mentored and supported our learning leaders to form an organisational learning strategy; including tactics to shift culture and bring in new learning technologies. She also led a very important piece of work on benchmarking which gave us insights into how to move to a learning organisation.
Whilst working with Michelle, I learnt so much - she has a wealth of knowledge and is practical in her approach. I highly recommend her for any organisation looking to boost their learning strategy or refine ways of working.
Morgaine SandonaChange Manager, Qantas
Being mentored by Michelle has enhanced my confidence in my own abilities and provided a structure I can apply beyond our sessions. I am more focussed than ever and believe I am moving in the direction I need to achieve my goals. Michelle is extremely knowledgeable and always links me to a range of targeted resources to continue my development after our sessions. She is empathetic, creative, connected and motivating. Life has a few major turning points. For me, starting mentoring with Michelle has been one of them.“
Kathryn HumeCapability Development Manager, NSW Health
This one-one-one mentoring session with Michelle Ockers is shaping up to be a pivotal point in my professional development planning for the year.
I have ended up with a personalised learning and development plan that I was brimming with actions that I could confidently start implement straight away.
Prepare to be nudged. Prepare to be stretched. Prepare to be challenged. Prepare to move purposefully towards achieving your goals.
Penny LiddingtonLearning and Development Specialist
Michelle knows her stuff, but is ever practical with applying theory into practice. Michelle is the right mentor for you if you are looking for someone who will push your boundaries, keep you accountable, and will believe in you.
Kate FraserLearning and Development Manager, Standards Australia
Michelle has supported Asahi Beverages in the development of it’s Supply Chain Academy. Michelle has been both a mentor and external adviser for our Supply Chain Academy Manager, providing guidance in strategy development along with the day to day challenges and opportunities.