What I Learned In August 2018
Using Personas I've noticed that I'm using personas, especially the empathy mapping component, more frequently and fluidly in my work. I posted a daily dispatch about this in late August. I often share this introduction to empathy mapping with others if they are curious or I want to use the tool with…
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Benefits of Internal Collaboration
Earlier this week I was interview by HR Daily in advance of my presentation at the Workplace Learning Congress (8-9 June 2017 in Sydney) on Advocating Working Out Loud in your Organisation. The interview discussed the benefits of internal collaboration. Full text of the HR Daily article is posted below. Please contact me…
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