The L&D Leader

Principles and practice for delivering business value
by Laura Overton and Michelle Ockers
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The L&D Leader Book Cover

The Book in Brief

The future of work needs Learning leaders who step up and shape change rather than simply respond to it. Drawing on 20+ years of Learning Performance Benchmark data and 270+ practitioner interviews, we show how L&D professionals can release their agency to deliver better business results and drive meaningful business transformation. The book is about recognising our power to navigate uncertainty and lead others through it, ensuring people are equipped for today and ready for tomorrow’s unknowns.

Why This Matters Now

Most L&D professionals dream of transforming beyond traditional training delivery to drive real business impact, yet few achieve this transformation. The gap isn’t just about capability; it’s navigation. Our TRI and be BOLD framework gives L&D leaders the navigation system to release their agency and shape meaningful change.

What Makes it Different

Rather than another rigid model to follow, we offer a navigation framework with flexible principles that aspiring and seasoned learning leaders can recognise, embed and apply. This is wisdom that adapts across contexts, career stages, and organisational types.
L&D Leaders

About the Authors

Michelle Ockers

Michelle Ockers is an award-winning Organisational Learning Strategist. She guides L&D leaders and their teams to develop high-impact L&D strategy and build their capability and confidence to increase business value. She is a popular keynote speaker and podcast host with 8 years of interviews with L&D practitioners about the learning solutions they’ve created and what really works, and co-author of The L&D Leader
More About Michelle

Laura Overton

Laura Overton is an award-winning learning analyst with over 35 years’ experience in the industry. She established the Towards Maturity Benchmark, is an academic fellow of the CIPD and is the founder of Learning Changemakers. She is a regular keynote speaker and is recognised as a significant global influencer of workplace learning trends.
More About Laura
“In the disrupted world of work, strong leadership has never been more vital for L&D teams than it is today. In The L&D Leader Michelle and Laura provide the quintessential guide for any aspiring or current leader. This is not just a compelling read, it is a comprehensive ‘how to’ for any serious L&D leader.
Damien Woods,  Learning Transformation Lead

Michelle and Laura are generous giants of the L&D profession, and in this book, they’ve distilled decades of experience into a practical guide for driving meaningful business transformation. Their wisdom, backed by research and real-world examples, offers invaluable insights for both seasoned and aspiring leaders looking to make an impact.

Arun Pradhan
Arun Pradhan
GM of Learning, ANZ

This book is a compass for Learning and Development professionals navigating today’s complex world of work. I love it! It champions the idea that L&D must lead, not follow, guiding organisations with evidence-based, principle-driven learning solutions to support individuals and teams to adapt and evolve. The emphasis on impact and positive change runs through every chapter, supported by rich real-world examples and actionable insights. Whether you’re new to L&D or a seasoned leader, this book will challenge and inspire you. It’s a masterclass in how learning can truly make a difference, from two of the most thoughtful and respected voices in the field.

Drew McGuire
Drew McGuire
Director, Capability Group

In an era where L&D must demonstrate clear business value, The L&D Leader provides the strategic principles practitioners would want to consider to help to elevate their impact. Written by recognised sector leaders, this book offers both seasoned professionals and emerging leaders a roadmap for driving organisational capability in today’s complex learning landscape.

Ben Campbell
Ben Campbell
CEO Australian Institute of Training and Development

This excellent book takes the reader on a voyage of discovery. It provides a robust framework and set of principles any HR, Talent or L&D leader looking to navigate today’s fast-moving and increasingly technology-supported world. It offers insights, guidance, and a deep dive into how L&D can create real business value. It should be read by anyone involved in building individual and organisational excellence.

Charles Jennings
Charles Jennings
Duntroon Consultants

In this much-needed wake up call, Laura and Michelle provide powerful principles for L&D to navigate a changing world. For anyone planning a future in the field, it will be essential reading.

Donald H Taylor
Donald H Taylor
Lead researcher, L&D Global Sentiment Survey

Every time I sat down to read The L&D Leader it helped create a still place to think.  There is a peace that emanates from this book, which is so important for the space we are in as L&D at the moment. I’m in awe of the wisdom that Laura and Michelle have generated and brought to life in this book.

Darryn Gray
Darryn Gray
Learning Designer, Founder of the Crackin’ LnD (Down Under) community

Drawing on decades of research and hundreds of practitioner voices, Laura and Michelle have created the definitive guide for people in L&D to shape the future rather than react to it. There’s no question that change is happening faster than it ever has. Nothing is certain. So the only option is to be light-footed and front-footed and to have that proactive agility supported by some guiding principles. This book provides just those principles—it’s a navigation framework that empowers modern professionals to access their agency and oversee the transformation they envision. No one else in our industry could have written this book. You should read it!

Marc-Zao-Sanders
Marc Zao-Sanders
Co-founder of Filtered.com, author of Timeboxing

This book is both a rallying cry and a reliable guide for L&D leaders who know they’re meant for more than taking orders and delivering training. With their principles, Laura and Michelle offer a navigation system for making real business impact in a world where change is constant and where L&D must lead, not follow. What I particularly value is how they combine genuine insight, practical examples and deep empathy for the real challenges facing learning leaders today. An essential read for every L&D professional who wants to navigate today’s profession.

David James
David James
Chief Learning Officer at 360Learning

The L&D Leader is the compass we need to navigate an era of relentless change, not only as trusted advisors to the business, but also as navigators charting the way forward. Packed with tried and tested advice from two stalwarts of the profession, the authors use real case studies to illustrate how we can shift from band-aid reactions to strategic solutions.

Ryan Tracey
Ryan Tracey
Senior L&D Leader
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Let's Explore These Ideas Together

The ideas in The L&D Leader come alive when people explore them together. I love helping L&D communities and teams dig into the book's principles and work out what they mean in their own context.

If you're interested in a conversation about how we might do that, I'd love to hear from you. That could look like a book club discussion, a podcast chat, a guest article, a workshop, or something else entirely.
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